![]() ![]() I hope and have my fingers crossed that there will be independent casinos built in Florida very soon so us patrons will have a decent place to go and gamble. I told my girlfriend that's it, we are never going back to Seminole Hard Rock and she actually agreed. I was so pissed off that I let fly some foul language which they deserved. I did and after waiting on line for over 20 minutes, the agent told me that "was just a greeting for my birthday and there was no gift or free play". ![]() She was clueless, stating she had never seen that before and advised me to go to customer service guest relations. I flagged down a "red shirt" manager and asked her about it. Feeling that there was something wrong with that machine, I tried another. I pressed everything that could be pressed and then some and nothing happened. When I put my players club card into my favorite machine, the screen displayed my name, a wrapped gift, balloons and a caption that read " Happy Birthday, press for gift". At the behest of my girlfriend, we went anyway. For the first time in 5 years, Seminole Hard Rock DID NOT send me any "free play" for my birthday. I posted a review over a year ago about this criminal casino and now I have to write a follow up to let people know about the cruel, wicked event that I experienced just over 2 weeks ago. ![]()
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